Values

We are guided by our core values that embrace integrity, simplicity, excellence and sustainability. We are confident that our distinctive approach to the delivery of interpreting services will be compelling.

Vision

We are passionate about booking trusted, qualified, and certified interpreters at an affordable price. Our dedication in providing outstanding customer service is our priority.

To help achieve our positive vision, we strive to be an example of a values led company. This means we realize that we have a duty to the people and communities who make our existence possible. In order to fulfill this responsibility, we seek to maximize our impact by being engaged and mindful listeners as we integrate decisions, actions, and policies into our day to day operations. Our concern for the interests and perspectives of our clients, the interpreting community, and the diverse deaf, deafblind, hard of hearing, and spoken language communities helps guide us toward a positive impact.

Communication Policy

Our direct and honest communication policy fosters respect and accountability. We encourage all of our stakeholders in the interpreter, customer and consumers communities to embrace this practice in their day to day lives.

Cultural Humility

We are on a lifelong journey of critical self-evaluation and self-reflection working alongside a diverse group of cultures and languages. When we do not know something, we are able to say that we do not know – we then listen and learn. We’ve had good luck, fortune and privilege. Our wish is to make sure consumers of interpreting services have access to the same opportunities that we’ve had. We want to hear other people’s stories – as many as possible. We’ve a desire to fix power imbalances where none ought to exist and we’ll continue to develop partnerships with people and groups who advocate for others.

Sustainability

We have a commitment to a sustainable future and use the computer whenever possible for the growing lists of documents and paperwork related to running a business. We hope you will join us in helping preserve our planet. Please save paper by scanning and emailing electronic documents.

Giving Back – Looking Forward

We believe it’s our duty to give back to those in our communities who support and sustain our business.  We’ll strategically identify those opportunities where we can make a difference. We  look forward to giving our time, talent and business strengths as we invest to make our communities vibrant.